Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, request information, or contact us. This includes your name, email address, phone number, billing and shipping addresses, payment information, and any other information you choose to provide.

We also automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and respond to your comments and questions.

For corporate clients, we use your information to manage your business account, process bulk orders, provide tiered pricing, generate invoices, and coordinate scheduled deliveries.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website, conducting our business, or serving you.

We may also disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We use SSL encryption for all payment transactions and store sensitive data in secure, encrypted databases with restricted access controls.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Corporate account information may be retained for extended periods to maintain business relationships and order history.

Your Rights Under GDPR

If you are a resident of the European Union, you have certain rights regarding your personal data, including the right to access, update, or delete your information, the right to data portability, and the right to object to certain processing activities.

To exercise these rights, please contact us using the information provided in the "Contact Information" section below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to provide you with a personalized experience. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our website.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@stoneworkrepairs.com
Phone: +81 70-2020-2027
Address: 2-1-43 Esaka-cho, Suita City, Osaka Prefecture, 564-0063

Last Updated: January 2025